During the COVID-19 Emergency the office remains closed to visitors except by appointment
Please, whenever possible,
contact us by email using the appropriate address on our main contact page HERE
Mon: 8:30am – 5:00pm
Tue: 8:30am – 5:00pm
Wed: 8:30am – 5:00pm
Thu: 8:30am – 5:00pm
Fri: 8:30am – 2:00pm
Having reviewed the situation regarding those residents who did not set up a new Direct Debit for the Yearly Payment, we are pleased to give everyone who still wishes to pay this way a further opportunity to complete a new Direct Debit Mandate as per the instructions in the original invoices that were sent out prior to The Trust offering the Covid-19 Emergency Relief and the three month payment break.
Any resident who still wishes to pay by Direct Debit is asked to:
Once you've done this, the outstanding balance will then be taken over six equal payments with the first payment being collected on 1st September 2020 and the final payment on 1st February 2021.
The absolute cut off date for us to receive further DD applications is now
5th August 2020, but signing up for Direct Debiting now will help us, just as we are trying to help you.
Some residents who previously paid by Direct Debit (using Harlands) contacted the office today (21 July) and paid in full over the phone.
If you did this and would rather have set up a Direct Debit, then please ring The Trust office again and we will be happy to discuss a partial refund and setting up a new Direct Debit so that you are in the same position as anyone who did not make contact with us.